Trade descriptions pursuant to the Act on Specified Commercial Transactions

Company Name

aak inc.

Business owner’s name

Yuri Arai

Address

2-3-9, Chuo-cho, Meguro-ku, Tokyo, 152-0001, Japan

Telephone number

+81 (0)3 6452 3649

Opening hours and store information

Opening hours: 11:00 am to 5:00 pm (Japan Standard Time)
Closed on: Saturdays, Sundays, National Holidays, and New Year’s Holidays
* Your inquiry will be answered during office hours.

Prices

In addition to the amount shown (prices shown with tax included), there will be a shipping fee.

[Shipping fees]
A uniform shipping fee of 930 yen (incl. tax) will be charged for domestic orders.
International delivery rates are calculated according to the destination and the size of the package.

Payment

■ Credit card
Please pay at the checkout page. For international orders, you are required to pay tax and customs duty upon the delivery of your order.

■ Amazon Pay
If you have an Amazon.co.jp account, you can order using the address and payment information registered in the Amazon account.
Payment conditions, closing date and withdrawal date vary depending on the credit card registered on Amazon.co.jp.
You cannot change the delivery destination / payment method after your order is completed.

For inquiries about Amazon Pay, please contact the following.
Reference URL:https://payments.amazon.co.jp/contact

■ PayPal
If you have an PayPal account, you can order using the address and payment information registered in the PayPal account.
Payment conditions, closing date and withdrawal date vary depending on the payment method registered with PayPal.
You cannot change the delivery destination / payment method after your order is completed.

For inquiries about Amazon Pay, please contact the following.
https://www.paypal.com/cshelp/personal

Delivery times

[Domestic orders]
Your order should normally arrive after around 7 business days of the next business day of your order. Online orders will be shipped as soon as the items are ready. Please allow a few extra days at busy times or if you live in a remote area.

[International orders]
Delivery times vary depending on the destination and circumstances. After your order is shipped, we will send you a shipping note to your registered email address with an order tracking number. We will not accept any responsibility for delays caused by customs clearance processes at the destination.

We will contact you in the unlikely event of us being unable to fulfil your order due to stock availability or for other reasons.

Returns

We do not accept returns, refunds, replacement requests, or cancellations of orders except for faulty items. This also applies to online orders.